Yes, absolutely. We hold a strict **100% Raw & Natural Guarantee**. We source all our crystals directly from small-scale, ethically managed mines. We never dy, heat-treat, or chemically alter our stones. They arrive in your hands exactly as the earth forged them.

Every single crystal is pre-cleansed with mountain spring water and fully charged under the full moon before packaging. However, because they travel through transit, we recommend sitting quietly with your new crystal, setting your personal intention (programming it), or giving it a quick smudging with sage to fully align it with your home's unique aura.

No, definitely not. Some soft minerals and metallic ores (such as Selenite, Pyrite, and Malachite) will permanently dissolve, rust, or release harmful toxins when in contact with water. Please refer to our dedicated **[Crystal Care & Cleansing Guide]** to safely care for your gemstones.

Because we are committed to vibrational integrity, we do not simply throw items in a box. Every ordered crystal cluster and bracelet goes through a custom preparation ritual—washed with pure water, charged under moonlight, and packed inside a positive-energy, wood-smudged space. This ensures it arrives at its peak native frequency.

Once your parcel is fully prepared and handed to the courier (USPS, UPS, or FedEx), we will automatically email you a shipping confirmation containing a trackable link. You can also monitor the status directly via our **[Track Your Order]** page using your tracking number.

Raw crystals can be very fragile. If your item was broken during courier transit, please email our alignment team at **support@auraandmanifest.com** within 48 hours of delivery, attaching a photo of the damaged stone. We will dispatch a brand-new replacement immediately at no extra cost.